Exceptional Customer Support – Your Satisfaction, Our Priority
At STKR Surgical, we are committed to providing top-notch support to our clients worldwide. Whether you need assistance with orders, product inquiries, or after-sales support, our dedicated team is here to help.
Phone Support
Call Us +1 216-493-3612
Email Support
Email Us: support@stkrsurgical.com
Address
Lyndhurst Ohio, 44125 USA
Company History
A Legacy of Excellence in Surgical Innovation
Founded over 15 years ago, STKR Surgical has been a trusted manufacturer and global exporter of high-quality surgical instruments. With a commitment to precision, durability, and compliance with international medical standards, we proudly serve hospitals, clinics, and distributors worldwide.
Mission Statement
Our mission is to deliver world-class surgical instruments that enhance healthcare professionals’ precision and efficiency. We prioritize quality, safety, and customer satisfaction in every product we craft.
FAQ (Frequently Asked Questions)
What payment methods do you accept?
We accept bank transfers, Wise, Stripe, PayPal, and major credit cards.
How long does shipping take?
Shipping time varies by location. Standard delivery takes 5-7 business days.
Can I place a custom order?
Yes, we offer custom manufacturing services. Contact us for details
Need Help? Contact Our Support Team!
SAMPLE ORDER
All sample orders are being charged in advance for total value including Shipping & Handling charges.We will offer you a special discount of same value of sample ordered during your first order placed. As per our said policy the Sample Order will be free of cost for you after your first order (BUT it will depend on order quantities), but Freight is paid by customers.Samples mostly are produced within week, but it depends on design, quantity & sizes of samples.
ORDER POLICES
All prices are F.O.B (Free on Board) Infinity Med Instruments, Sialkot-Pakistan. Freight, Shipping & Handling Charges is depending on Volume of order. Minimum Orders are accepted 100 Pieces/Style (Mix Size and color).All orders are accepted on our given Article Numbers on this web-site, or on Our Catalogue /or Broachers. Further customers design and counter samples are also produced within very short time frame. Customer specified design is always secret.
CLIENT’s PRIVACY
We are always ready to produce new products according to modern techniques and our client’s requirements. So you can forward us your master samples /or drawings enabling us to make goods according to your demand or design. We always do written agreement with our special clients to supply their designed goods only to him.
PAYMENTS POLICES
As per Company Policy about payment is ADVANCE PAYMENT or L/C at Sight. Below than EURO: 4000.00 is always Advance payment to avoid extra charges from both sides.
WARRANTY
Our Warranty is limited to manufacturing defects only, in such case product will be repaired or replaced, but some terms& conditions are applied.
SHIPMENT MODES
The general method of forwarding goods from our market is as under and approximate transit time is mentioned excluded week-ends/Holidays.
